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Return Policy

All sales come with Fruper's 30-day warranty unless advertised differently. As an example, Sacks o Scrap are never accepted for return. If the item you have ordered is defective, contact us within this warranty period and we will replace the defective item for you with an item of equal functionality. In the event that a suitable replacement is not available, a refund will be issued through PayPal in the amount of the original purchase price excluding shipping costs. Specific terms are:

For replacement, merchandise must be returned within 30 days of receipt and in the original packaging accompanied by the original packing slip with an explanation of the defect.

Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, credits, or exchanges.

Merchandise must be carefully packed for shipping.

Short-shipments, DOA (Dead On Arrival) and Deviations products must be reported within 5 days from delivery date or no refund will be given.

Buyer is responsible for all return shipping charges.

A refund may be issued if replacement is not available.

Returns may be subject to a 15% restocking fee. Return Procedures

Please send an email to customerservice@fruper.com to obtain return information. Merchandise should be carefully packed to prevent any losses or damages in transit. Merchandise must be sent back in the original packaging with the original packing slip.

Disclaimer

Fruper.com is not responsible for any merchandise that it does not receive or that is not returned in accordance with the following terms:

We are not responsible for any losses in the mail while returning merchandise.

Merchandise should be properly packed for shipping.

Returned items with signs of abuse or intentional damage will be refused and returned to sender at sender's cost.

Keep in mind that many of our products have manufacturers warranties that extend beyond the warranties which we provide. You may wish to contact the manufacturer for further information concerning your products. If your product is not defective but you wish to return it to us for other reasons, you may want to instead consider selling it online as many of our customers have found that our products are selling for much higher prices on auction sites. Thank you for honoring these return policies!